Organizational Consulting The organizational landscape is changing at an unprecedented pace. Today's worker brings a set of skills and values to the job that differs from previous generations. Yet, strong interpersonal skills and positive employee relations are still essential ingredients for a successful organization. Crossroads is prepared to help. From the front line employee to the top-level executive, people desire rewarding work in a peaceful environment. They want healthy professional relationships. We don't think that's asking too much. When professional relationships are healthy, employees tend to stay with the organization, have fewer sick days, and get more done. Crossroads understands that success is the bottom line. We design services to increase employee retention and performance as well as customer retention. We work with you to create measurable results. Before creating change, Crossroads will assess the areas in need of change. We find out who you are, where you've been, and where you want to go. Then we develop strategies that build on strengths and reduce weaknesses. Customized trainings bring your work group, company, or organization up to speed. For the Mental Health agencies, we are able to provide both site-specific trainings and clinical trainings to help your agency function at its best. Areas of Service for Organizations
Communication Improvement Poor communication is very costly. The results are inefficiency, conflict, lost customers, and employee turnover. Crossroads combines sound assessment tools and a wealth of communication expertise to achieve great returns on the training investment. Crisis Management When a crisis or critical incident occurs, we help to care for your workers to minimize the ripple effect. Our support services and debriefings are lead by highly trained and caring professionals. Resolution Skills Training Conflict in the workplace can lead to decreased productivity, increased absenteeism, personal injury, and lawsuits. We will help your people understand how to manage conflict so that conflict is productive - not destructive. Professionalism Development (formerly known as sensitivity training) Maintaining high standards of professionalism (sensitivity) among associates creates safe emotional workspace. Our boundary development helps people recognize how to be direct, sensitive, and appropriately fun! Stress Management Job related stress costs American industry over 150 billion dollars annually. We know how to help your organization reduce employee stress while improving performance. <st1:place> <st1:PlaceName> Team </st1:PlaceName> <st1:PlaceType> Building </st1:PlaceType> </st1:place> Successful teams don't just happen by throwing a bunch of people together and giving them tasks and goals. Teams must be built. We will train teams for success by training the leaders in creative and effective team-building. Personal Touch Our commitment to help doesn't stop when employees "clock out." When a person has pain, stress, or uncertainty in their personal life, job performance and satisfaction can suffer. Here are a few of the areas we address through Life Improvement For Employees (L.I.F.E.) individual or group coaching: - Personal / Professional Harmony
- Confidence and Courage Enhancement
- Positive Parenting
- Relocation Adjustment
- Substance Abuse Prevention
- Together for Life - Marriage Enrichment
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